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Reviews
Colour is wrong
Colour on site shows this a dark grey. Got it home to find its a very light grey, almost white. Asked Longacres for comment and they blamed my monitor. THIS COLOUR IS NOT EVEN CLOSE TO THE REAL THING!
What is the material of the frame and pole of the parasol? Is assembly required if the parasol is delivered? Thanks.
Answered by Longacres 30/07/25
Hi,
The frame and poles are made of aluminium and there is some assembly required, approx. 30 mins to put together.
Thankyou.
Mr Alan Parker
Does the parasol pivot? Does it come complete with stand and cover.
Answered by Longacres 20/04/22
It does tilt and spin 360 on its axis. This includes a sand and water base and an all weather cover
Wendy
DOES THIS ITME HAVE A HANDLE TO WIND IT UP AND DOWN
Answered by Longacres 26/04/23
Yes it does
steve
is it essential to fix base down ? Didnt realise if that was the case and may need to return. Dont really want to drill new porcelain patio
Answered by Longacres 07/04/25
Hi Steve,
This parasol should have been provided with a sand and water base, which will hold up to 100kg in all weather, ensuring you can keep your parasol sturdy, without having to drill or secure it into hard flooring (if that is not the case, please do contact us). As long as the base has been correctly filled with sand or water, this will be sufficient to hold your parasol, they simply suggest drilling the base down as an alternative option. If you have any further concerns, please don't hesitate to email us on customerservices@longacres.co.uk or call 01276 476778.
