Longacres Coronavirus Frequently Asked Questions Page

UPDATE 09/04/2021 2pm
All of our garden centres are open, selling a full range of products. This includes the aquatics section at Bybrook Barn.
The cafes and restaurants at BAGSHOT and BYBROOK BARN will be open (outdoors only) from Monday 12th April 2021, and indoors from Monday 17th May 2021.
The cafes at CHELMSFORD and SHEPPERTON are still closed and will reopen Monday 17th May 2021. (Please note the May dates may be subject to change, depending on legislation)
To so see how we're handling safety and social distancing in our stores please click here.
The Drive Thru at Bagshot is open. Click and Collect is running as normal. Flower collections are made instore; everything else is collected from the Drive Thru / Click and Collect area. Please follow signs as you drive in.
Please note that smoking is not permitted in the queue.
Your best source of up-to-date information is your local store's Facebook page - see links below.
Flowers can now be purchased / ordered for delivery at all stores.
We will update this page whenever anything significant changes, so please bookmark it / save to favourites.
You can also follow us on Facebook for updates:
Bagshot: facebook.com/longacresbagshot
Bybrook Barn: facebook.com/longacresbybrookbarn
Chelmsford: facebook.com/longacreschelmsford
Shepperton: facebook.com/longacresshepperton
How do I contact Customer Services?
Please email customerservices@longacres.co.uk
Please CLICK HERE for current opening times