Longacres Cafes Reopening FAQ Pages

The guidance below is subject to change and improvement as we continue through this unique time. Please remember that it's new for everyone - both staff and customers, and we ask that everyone please be respectful and mindful of each other.
To help with Test & Trace we are legally required to take the first name, last name and a contact number for all members of your party. If you cannot provide us with this information then we're afraid you cannot dine with us, and we can only offer you take away food & drink.
In addition, we are also making the following changes to ensure both you and our team stay safe:
- We will provide hand sanitiser at the entrance and we ask that you use it
- We have reduced the number of tables available; do not sit on any tables that are marked unavailable
- We are running reduced menus
- When ordering wait at the marked order points and observe social distancing at all times
- With fewer staff in the kitchen to allow the space required, please bear with us as service maybe slower than usual
- We're requesting contactless payments where possible
Your best source of up-to-date information is your local store's Facebook page (see links below.)
We will update this page whenever anything significant changes, so please bookmark it / save to favourites.
You can also follow us on Facebook for updates:
Bagshot: facebook.com/longacresbagshot
Bybrook Barn: facebook.com/longacresbybrookbarn
Chelmsford: facebook.com/longacreschelmsford
Shepperton: facebook.com/longacresshepperton
How do I contact Customer Services? Please email customerservices@longacres.co.uk
Caffe Amore at Longacres Bagshot
You can find a copy of our reduced menu here.
Opening hours:
Mon | 8.30am - 5.00pm |
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Tue | 8.30am - 5.00pm |
Wed | 8.30am - 5.00pm |
Thu | 8.30am - 6.00pm |
Fri | 8.30am - 5.00pm |
Sat | 8.30am - 5.00pm |
Sun | 10.00am - 4.00pm |
Breakfast is served from opening until 11.30am and lunch is served from 11.30am until 4.00pm
The Gardeners Restaurant at Longacres Bybrook Barn
You can find a copy of our reduced menu in store only.
Opening hours:
Mon | 8.30am - 4.00pm |
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Tue | 8.30am - 4.00pm |
Wed | 8.30am - 4.00pm |
Thu | 8.30am - 4.00pm |
Fri | 8.30am - 4.00pm |
Sat | 8.30am - 4.30pm |
Sun | 10.00am - 4.00pm |
Hot food is served until 3.30pm Sunday to Friday and until 4.00pm Saturdays
Please note: this cafe is a concession. They will be adhering to all government guidelines to keep you and their staff safe.
The Cafe at Longacres Chelmsford
You can find a copy of our reduced menu here.
Opening hours:
Mon | 8.30am - 5.00pm |
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Tue | 8.30am - 5.00pm |
Wed | 8.30am - 5.00pm |
Thu | 8.30am - 5.00pm |
Fri | 8.30am - 5.00pm |
Sat | 8.30am - 5.00pm |
Sun | 10.00am - 4.00pm |
Breakfast is served from opening until 11.30am and lunch is served from 11.30am until 4.00pm
Greenhouse Cafe at Longacres Shepperton
You can find a copy of our reduced menu here.
Opening hours:
Mon | 8.30am - 5.00pm |
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Tue | 8.30am - 5.00pm |
Wed | 8.30am - 5.00pm |
Thu | 8.30am - 5.00pm |
Fri | 8.30am - 5.00pm |
Sat | 8.30am - 5.00pm |
Sun | 10.00am - 4.00pm |
Breakfast is served from opening until 11.30am and lunch is served from 11.30am until 4.00pm
